Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,288 Reviews)
Rating breakdown 149,288 reviews
5 Stars
97,778
4 Stars
28,057
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,675 out of
61,815)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Customer Rating
2
Competent at math, not competent at communication
on March 12, 2023
Posted by: Dissatisfied 5739
from Vermont
Verified Purchase:Yes
Program did the math fine, but for the THIRD YEAR RUNNING was unable to transmit my federal return electronically because of what has to be a coding error in the transmission segment. So I have to pay to mail it and wait longer for my return, a perhaps key point this year since I am putting my return in I-bonds, and the interest rate changes soon. Other pains: it does not do part-year or non-resident returns for my state (Vermont)--if you advertise that you do a state return, you should do it! It charges to file a state return electronically (same comment--that should be part of doing a return these days). I complained in writing twice about the submission problem regarding the Federal taxes this year alone, and did not get a reply either time. After at least 13 years of using this program, it sounds like it is time to look at Turbo Tax.
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Severna Park
Verified Purchase:Yes
I have been using H & R Block since 2020 and each year it seems easier to maneuver through the program. I also had some questions and they provided a Tax Pro call back at a time convenient for me.
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
Very good software, easy to follow instructions. Error checking is very helpful.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Willie1949
from Charlotte, NC
Verified Purchase:Yes
Software was easy to understand and easy to use. Explanations were easy to follow
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Peggy T
from Palm Bay FL
Verified Purchase:Yes
I use H&R more than 10 years. It’s very easy to use it.
Pros: Easy to prepare, Easy to import documents, Fast
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Taxpayer2444
from NY
Verified Purchase:Yes
Excellent, easy way to do my Federal and State Taxes
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Pittsburgh
Verified Purchase:Yes
Long time user. Easy to use and understand. Intuitive menus and flow of entry.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Bew1
from Philadelphia,Pa
Verified Purchase:Yes
Results got rejected by IRS multiple times. Help was nonexistent. Basically said change what’s wrong and resubmit! Had to keep guessing what could possibly be wrong and resubmit. I have a simple return and nothing has really changed much from previous years.
Never had this issue before.
Never had this issue before.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock