Disappointed this year it has been a few weeks now that a software problem at h and r block has not been resolved and my return has not been accepted. There have been at least 2 unsuccessful tries to fix problems and still not resolved
I have used H&R Block software for probably 20 years. I had to replace my computer in the middle of tax season. Since all the software is digitally downloaded, I called customer service and explained that I needed to reload this year and last year's software. The customer service agent sent me two emails, one each with a link to the software that I needed. Changing computers can be a very frustrating experience, dealing with H&R Block was NOT!