You are in complete control filling out your taxes. Desktop software is responsive and full-featured. Only thing that keeps it from 5-stars is the User Interface; it should be brought up-to-date for high resolution and clarity.
Very reliable generally. Chat portion for questions was slow and couldn't give me an answer. Had to go to the actual stat's website to get the form I needed.
I have been using H&R B;ock tax program since 2007 and have never had any problems with it. Updates are always on time allowing me to file early. I already have my refund for this year!
Pros: Easy to prepare, Easy to import documents, Fast