Multiple times I had to stop and Google search for what the "next step" was asking for as I simply did not know what they were asking me for. There was also no "button" to click on that would provide an explanation of the item that I was having an issue with. Very frustrating. Otherwise I think this software package is simply MEH.
Pros: Easy to import documents
Cons: Time consuming, Doesn't maximize refund, Hard to prepare
The HR Block software is user friendly and comprehensive. Our taxes are relatively simple, and it was a fast process to work through the Federal and State filings. Mobility back and forth through the process was helpful a couple of times.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I have used H & R Block tax software for many years. Much of the information transfers from previous filings. Using the software is easy and I always file early and get my refunds from IRS quickly.