While doing my 2022 Utah return, I realized that the H&R Block software for Utah for 2021 had not let me take a Social Security credit of $497 to which I was entitled. I filed an amended return without using the software. I received a $497 refund - a year late.
The H&R Block provided an easy questionnaire format to develop my tax return. It was quick and easy. Providing my most effective and inexpensive tax liability.
I have used H&R Block for several years now and find that it does a great job of preparing my taxes. I find that the cost is well below average for most tax packages, since it includes the fees for filing the Federal forms.
The process of completing data entry was as good as in past years. Have had a terrible time filing the Fed and State returns which were rejected twice!!! due to H&R Block software connectivity with the IRS. Notice of the second rejection was not received for 11 days after filing - Inexcusable.
Second, the instruction for finding software updates is to use Tools. Where is that? Oh, you indicate you want to create a new return. Then you find access to software updates and install them. Finally you choose to go back to the return you are filing (or choose create a new one). I never expected to ever rate H&R Block so low. I have used it annually for more than a decade.