Good software. I thought it was a little less friendly than in years past. But, still geared to the homeowner who is patient and wants to take on their own taxes.
I do not recommend this for those with state taxes to file. Last year and this year again I had issues with filing and my state taxes were returned. Each time I files is was billed. It costs me time and time again.not a very good strategy to please customers
Consistently accurate and thorough. I wouldn’t say it makes doing taxes fun, but less tedious if you are organized. I left off a star because the uploading (from institutions was a complete failure — a first. The program reported that the upload was done, but nothing showed up. I had to enter it all manually, which was a real pain — and then triple check my typing. Ugh.
Program is good for basic tax returns. Anything a little different and the program wants you to figure out what to do. It doesn’t support stocks of public partnerships. I’ve been using the program for over 15 years so know it’s strengths and limitations.
After completing fed return, the software would not accept my code for e-filing. Called customer service and was advised that I would get a call within 15-30minutes. Call happened and rep fixed the code problem immediately. Great person and very helpful!
Navigation is clumsy and insufficient, worksheets are scarce and nearly useless (with a persistent error), printing formats are awful (using Mac and Firefox), multiple tries at importing documents curious and frustrating, and on and on. H&R Block was less expensive than TurboTax but far less in features and intuitiveness. Never again.
Cons: Time consuming, Hard to prepare, Hard to import documents