For 4 consecutive years I have not been able to e-file my federal return. Everything is verified, previous year AGI, assigned pin and everything else. After 4 years I can't rely on HRB to provide a product that will allow me to file electronically.
I started with the basic product and then was told that I had to update to the Deluxe because I need the updated 5695. There was a green button Fix the issue, but it would not fix the issue. I bought the Deluxe product and then was told that I could not get the credit for the solar because I am retired. Bunch of non
H&R Block Deluxe gets the job done. If you're used to TurboTax products, you can easily adapt to H&R Block. The differences are:
1. Updates are made in announced date batches with about 2-weeks between batches; the system works but does not clearly describe update content. 2. The interview system audits the names on downloaded 1099s; it reports when they do not match to the return data; but this mode does not allow for correction. Correction is only available in the Go To Forms mode.
Even after spending much time calling your tech team several times and reinstalling the program the printing of the state form was so out of line there wasn’t any place to sign it.