Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,288 Reviews)
Rating breakdown 149,288 reviews
5 Stars
97,778
4 Stars
28,057
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,675 out of
61,815)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: Tomdfrog
from Maryland
Verified Purchase:Yes
Update function fails constantly. State would not install citing not paid for and asking for more money (more than I had paid for the dual package!). And, lastly, the state calculation was off. I ultimately file my taxes for free on the State website and use the software as a double check. The state gave me $5 more than the software. I had already submitted my Federal. A tax friend will now be double checking both returns after tax season as a favor to verify the math...now that it is suspect.
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Orlando, Florida
Verified Purchase:Yes
My family and I have been using this H & R tax software for years now and absolutely love it. It is so user-friendly. When you make a mistake, it not only lets you know, but walks you through how to correct it. You can purchase this product and have complete confidence that it includes the latest tax law updates and can assist you in preparing your own return in the comfort of your own home.
Pros: Easy to prepare, Easy to import documents, Fast
Value
5
Written by a customer while visiting HRBlock
Posted by: Henrys La Med Captain
from New Orleans
Verified Purchase:Yes
Reliable software presented in a logical order. I've been self preparing for decades, so understand the basic flow of a return. I used Kiplinger's Tax Cut in the past, and paper forms before that.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock
Customer Rating
3
Some frustrating problems
on March 20, 2023
Posted by: Jersey Bob
from Summit, NJ
Federal efile blocked by "Unrecognized Activation Code Error." Customer Service solved by assigning new activatioin code.
Longstanding problem on NJ return with respect to Trust Income, which must be reported as "Other Income". But it is carried over from the federal return in other locations, causing double-counting of this income, which can only be corrected by overriding the carryover amounts. The overrides prevent e-filing and necessitate inconvenient ppaper filing.
Longstanding problem on NJ return with respect to Trust Income, which must be reported as "Other Income". But it is carried over from the federal return in other locations, causing double-counting of this income, which can only be corrected by overriding the carryover amounts. The overrides prevent e-filing and necessitate inconvenient ppaper filing.
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: michael8588
from Randolph, NJ
Verified Purchase:Yes
This program works well but I need a program that can accommodate more than one state. Additional state only programs that don’t sync with the fed + state program (and therefore requiring a reentry of all fed information) are not helpful. Block apparently doesn’t have such a product.
Pros: Easy to prepare, Easy to import documents
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock
Customer Rating
3
IMORTED INCORRECTAGI REQUIRING REFILING
on March 20, 2023
Posted by: Nucbill
from MICHIGAN
NEVER HAPPENED BEFORE. THE IMPORTED AGI WAS NOT FROM MY 2021 TAXES
Pros: Easy to prepare
No, I would not recommend this to a friend.
Value
4
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Lancaster, NY
Verified Purchase:Yes
Very easy to use and the software quides you through each element of the return.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
3
Product is less user friendly when printing
on March 20, 2023
Posted by: msquared56
from TX
Overall the tax preparation is great, however for some reason the 2022 version is difficult to print. The pages are huge and cutoff most of the right side of the forms. Tried numerous printers but problem persisted.
Pros: Easy to prepare
No, I would not recommend this to a friend.
Value
5
Written by a customer while visiting HRBlock