Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(130,508 Reviews)
Rating breakdown 130,508 reviews
5 Stars
86,971
4 Stars
24,053
3 Stars
8,424
2 Stars
4,452
1 Star
6,608
85%of customers recommend this product.
(
41,728 out of
48,978)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: David from NJ
from NJ
Verified Purchase:Yes
20th consecutive year using H&R Block - consistently good product. Remembers my key inputs - employer, bank, broker, etc. Deducting a 5th star due to the incremental cost of e-filing my state return.
I would recommend this to a friend!
Value
3
Response from HRBlockBy Andrea, Social Media Team, March 13, 2025
Thank you for taking the time to express your concerns about the cost of our services. We understand that affordability is crucial, and we aim to offer competitive pricing while delivering top-notch service. Your feedback is valuable in helping us assess and adjust our pricing structure to better meet the needs of our customers. If you have any further questions or would like to discuss pricing, please contact us at 1-800-472-5625. We're committed to finding solutions that work for you.
Written by a customer while visiting HRBlock
Posted by: Marty43
from Seattle WA
Verified Purchase:Yes
For the last two years I have had a problem getting the program to show the correct code for long and short term sales withe correct letter. I called the help number and the person didn't understand my question. I have the right numbers in and I paid the correct tax but no 8949 was generated.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, March 13, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at hrblockanswers@hrblock.com if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
I’ve been using the Desktop version for several years and it has always been easy to use and user-friendly.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, March 13, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to serve you again soon!
Written by a customer while visiting HRBlock
Posted by: nats2019
from Leesburg, VA
Verified Purchase:Yes
had issues trying to use the activation code when filing Federal.
cost is high to file state return
cost is high to file state return
I would recommend this to a friend!
Value
3
Response from HRBlockBy Joy, Social Media Department, March 13, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: JP16
from Concord, NC
Verified Purchase:Yes
Previously a long time TurboTax user, found H&R Block to be just as easy and user-friendly, and next year should be even simpler as most info from this year’s return can be auto-filled.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, March 13, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to serve you again soon!
Written by a customer while visiting HRBlock
Posted by: Waxwing
from Klamath Falls Oregon
Verified Purchase:Yes
Been using for years. Easy to use. Connects with my broker and automatically downloads P & L data. Got my 2024 refund in one week
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, March 13, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: 83bmet
Verified Purchase:Yes
I was disappointed that my State document printed areas on several sheets where there was no ink. A This a This a definite problem for one using the software to print the submittable tax documents to mail in.
Response from HRBlockBy Joy, Social Media Department, March 13, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
3
Downloads should be free and available for 7 years
on March 12, 2025
Posted by: taxman789
from Youngstown Oh
Verified Purchase:Yes
You should not be charged extra if you need to download the software to install in the event your PC's hard drive fails and it should be available for 7 years.
Value
3
Response from HRBlockBy Joy, Social Media Department, March 13, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock