I have used this software for years. Each year the process has gotten better because I am more familiar and you have made improvements along the way. The tips and guidance are useful. I have not had to reach out to anyone but it makes me feel confident that if I need to, an expert is available.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Corrina, Social Media Team, March 14, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Mid March and they still have not released my state to file. The software has been great for years but they seem to have screwed up for 2024.
Pros: Easy to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Eva, Social Media Team, March 12, 2025
Thank you for taking time to provide a rating! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Product is ver easy to use. I've used it for years and it has always saved me money. The only problem is when I used it to download a 1099 from Vanguard it put some of the info in the wrong place. The program eventually caught the mistake and it was easy to fix. The interface for the Pennsylvania state tax return is not nearly as smooth ast the federal.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
2
Response from HRBlockBy Joy, Social Media Department, March 13, 2025
Hi, thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.