I have been using this tax software for decades now and love it! Many years ago there used to be a few bugs in it, but I haven't detected one in years! My only complaint is that you should include a calculator in the SW to figure RMDs for savings accounts for old people like me. AARP has a free calculator that I used, but you should include one in your SW, as well.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Andrea, Social Media Team, March 13, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
I used this program since it became available. That was the year I verified the results comparing with the return filed by a pricey Tax Preparer. To my amazement it came up with a substantial decrease in Federal taxes due. After serious checking I verified that the Preparer was WRONG and the program was right. I filed an amendment and got back more than I paid for the Preparer. I used this program since. It assisted me in the years I had a business, when I retired, and up to now, as we file as seniors. Never had to go through an IRS review. This year I decided to e-file. I tried last year but the requirements to verify my identity were too complex and I resorted to paper filing. I tried this year again and was surprised at how easy it has become by using data from the previous year. A genial simplifying solution and apparently quite secure.
Pros: Maximizes refund, Easy to import documents
Response from HRBlockBy Andrea, Social Media Team, March 13, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to serve you again soon!
I was satisfied with the results. I have used tax cut for several years now and I have had accurate results each year. I double check results and they consistently prove to be accurate. For instance, I used the California franchise tax board on line program, by filling in the amounts I intended to report on their application and they were the same as the results tax cut rendered. I am pleased with the service tax cut provided me and I have confidence in the accuracy.
Pros: Easy to prepare, Easy to import documents
Value
5
Response from HRBlockBy Andrea, Social Media Team, March 13, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
My tax submission was denied several times (20 plus) for the same reason (pin # does not match theirs); requested an alternate number, however, your software does not accommodate for new number at the final phase of submission. Had to mail it!
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Joy, Social Media Department, March 13, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Everything worked great, though I would like to see an early to select standard deduction without having to go thru all of the deductions first.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
3
Response from HRBlockBy Eva, Social Media Team, March 14, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.