Product was good for federal return. Too expensive for state return, so I did not use it for state return. Should include one state return when get the program.
Everything worked fine once I re-downloaded the software. Have used this software since it was "Tax-Cut" some years ago. First time I ever had a problem. Simple to fix. Your "ai" call-in service is useless as it apparently only knows the answers to a handful of questions, the likelyhood of it having a solution to a real question is unlikely.
Pros: Easy to prepare, Easy to import documents, Fast