The software didn't provide clear instructions how to enter NM State Solar Certificate credit nor how to complete the TRD-41406 (& it didn't have an electric copy of this form in the tax software). Mainly since I wasn't sure if the Federal and NM state solar info was inputted correctly, I paid someone to do my taxes this year. I was able to use the software to do & submit my son's federal and state taxes without any issues.
Cons: Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Brittany, Social Media Department, March 11, 2025
Thank you for taking time to give us feedback! We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Response from HRBlockBy Brittany, Social Media Department, March 11, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5
Easy to use!
on March 11, 2025
Posted by: woodds
from SW Missouri
I have been using H&R Block software several years and it is very easy to use, asks you every possible question, and if in doubt about whether you have those deductions, etc. just put a check mark and when they ask you you can check very easily to see if you have those papers.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Brittany, Social Media Department, March 11, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
I have used this product for years. My wife passed away last February. The program would let me e file the federal but not the state. I had to print it and paper file because of my deceased wife. That was a pain.
Response from HRBlockBy Sean, Social Media Team, March 11, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.