Quick and easy download, always prompted for updates, and was easy to maneuver through the forms. Nice to have the consistency from year to year that make working with the program that much simpler.
Response from HRBlockBy Sean, Social Media Team, March 11, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Loved the program, easy to use and great explanation to follow.
Only issue I have is that I was charged mire that what the paper I ordered it off of states for the price of the program.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Brittany, Social Media Department, March 11, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
It works but has some deficiencies. The estimated tax part of the program came late and didn't cover all options. The ability to go back and update entries is cumbersome. The purchaser of a program that includes federal and state returns shouldn't have to pay to e-file the state return. And this request for feedback is a poorly disguised attempt to get reviews to post online.
Value
3
Response from HRBlockBy Kira, Social Media Team, March 11, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
I am very pleased with the H&R Block Deluxe Software after getting all my facts together and going through the program I am very pleased with the material and how it steps through the Retruns and I feel good about the completeness of the Returns
Pros: Easy to prepare, Fast
Cons: Time consuming
Value
5
Response from HRBlockBy Sean, Social Media Team, March 11, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
I found this program very easy to use without any distracting side bars. This was my second year using the program after becoming dissatisfied with the competition that I had used for many years. I was able to easily complete my taxes and feel comfortable with the results.bi liked being able to use the drop-down menu to quickly exam how my entries went into the actual IRS pages. The only thing I don't like is the planning tool for paying my estimated quarterly taxes for next year. I was given a warning that I may want to withhold more next year but upon trying to use the calculator I find that I am asked to input data that I don't understand. I thought my information from 2024 would be automatically entered in the appropriate places but this was not done. I know that I will need to pay more in estimated taxes as this is my first year being required to take an RMD. As I write this review I realize that I can just use a copy of my 2024 return and change it to reflect the RMD amount and tweak any other numbers like my social security. In short, the tax filing process is great, the planning tool is not useful.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, March 11, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
I have been very pleased with this product for many years. It has guided me and my family through many phases of my life. It helped to ensure I get all the benefits possible. I would have rated it excellent, but it did not catch or highlight an important development on my daughter's return. She fell into the earned income credit category (3 dependents & by several hundred dollars). I only found out when the IRS caught it! I sent a message to your company but never heard back.
Pros: Easy to prepare, Fast
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Team, March 12, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!