Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4 out of 5
4.4
(130,509 Reviews)
Open Ratings Snapshot
Rating breakdown 130,509 reviews
5 Stars
86,971
4 Stars
24,054
3 Stars
8,424
2 Stars
4,452
1 Star
6,608
85%of customers recommend this product. 
(
41,729 out of 48,979
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Customer Rating
5 out of 5
5
Easy to use
on March 11, 2025
Posted by: bijay
Verified Purchase:Yes
Best software to use. I completed my Tax in couple of hours
Response from HRBlockBy SeanSocial Media TeamMarch 11, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
Could be better
on March 11, 2025
Posted by: Anonymous
from RB, CA
Verified Purchase:Yes
It worked but not great. Could not download financials from Apex. Could not get any help to get it to work. Estimated taxes for next year did not work.
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
3 out of 5
3
Response from HRBlockBy BrittanySocial Media DepartmentMarch 11, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.

We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
ease of use
on March 11, 2025
Posted by: jav2
Verified Purchase:Yes
would have given 5 stars, but the program does not run on chromebook. when can we expect a chromebook edition??
Pros: Easy to prepare
I would recommend this to a friend!
Response from HRBlockBy BrittanySocial Media DepartmentMarch 11, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
Bad paid support experense
on March 11, 2025
Posted by: blkredz28
from SC
Verified Purchase:Yes
I tried online version first but had to pay for Deluxe version just to ask a simple question about a 1099g. Neither support person could answer the question. I had to wait while I'm sure they googled for the answer which I'd already done. I had to reset my progress to get ride of the charge I didn't want to pay for b/c I didn't get the support I needed. Then I had to find out that a 1099g -grant is a paid form and I had to pay for deluxe anyway. Thanks for nothing. I ended up buying the software a lot cheaper just to get my taxes done. FYI I'm not happy or impressed with your PAID SUPPORT. It shouldn't cost $$ to ask a general question about a 1099g.
Pros: Easy to import documents
Cons: Time consuming
No, I would not recommend this to a friend.
Value
5 out of 5
5
Response from HRBlockBy BrittanySocial Media DepartmentMarch 11, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Simple to use
on March 11, 2025
Posted by: Fred98
from St. Clair Mchigan
Verified Purchase:Yes
I have used this program for several years. It is simple to use and walks you through every step. Once you gather your information, you can do your taxes quickly. I would recommend this to anyone.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy SeanSocial Media TeamMarch 11, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Quick and Easy-to-Follow
on March 11, 2025
Posted by: Anonymous
from WA
Verified Purchase:Yes
As always H&R is right up to date, reminding me of all the things I should think about when filing my return. They create a logical, easy-to-follow set of screens, with helpful hints and explanations if you need them.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy SeanSocial Media TeamMarch 11, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Straightforward approach to taxes
on March 11, 2025
Posted by: Anonymous
from NC
Verified Purchase:Yes
Step by step interview style assures that all elements are accounted for.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy SeanSocial Media TeamMarch 11, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Easy to use not complicated
on March 11, 2025
Posted by: twilson542
from Albany, NY
Verified Purchase:Yes
Been using this software for many years. Never had any issues and software make doing taxes easy.
Pros: Easy to prepare, Fast
Value
4 out of 5
4
Response from HRBlockBy BrittanySocial Media DepartmentMarch 11, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
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