It seems as. though 2024 tax version was harder to navigate and more confusing compared to previous years. Also, never received a notification to purchase this version as in previous years.
Pros: Maximizes refund
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Brittany, Social Media Department, March 11, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
I had changed to Turbo Tax years ago and was concerned about going back to H R Block. It was very easy, and I really like how easy it is to navigate their program. So glad I'm back with H R Block.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, March 11, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
i have used this product for 5 yrs and it works smoothly and intuitively. One caveat that I have noticed is when replaced my windows la[top I tried to load previous years files onto new machine without success. I
Pros: Fast
Value
5
Response from HRBlockBy Eva, Social Media Team, March 12, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Very easy to install and keep software up to date. All needed paperwork (Interest, Brokerage statements etc.) were downloadable from the internet. No detailed typing on my part. Note: I am retired. I never owned a business or the like. So my return is pretty straight forward.)
Pros: Easy to prepare, Easy to import documents, Fast
Value
5
Response from HRBlockBy Sean, Social Media Team, March 11, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
I have used H&R Block software for a number of year, but this year's version of my state's tax software has a large error, where it will not populate my credits, and so I will probably be manually filing my state taxes this year!
Cons: Doesn't maximize refund
Value
4
Response from HRBlockBy Brittany, Social Media Department, March 11, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.