I have used your program for over 20 years. Seems it gets a little more complicated each year or I am getting older.
Response from HRBlockBy Abbie, Social Media Department, March 10, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Was adequate to file the tax returns, but difficult to get back to specific pages to update or make corrections. May have been operator error, but it was not intuitive on how to navigate to specific pages.
Cons: Time consuming
Value
3
Response from HRBlockBy Abbie, Social Media Department, March 10, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Very good features of helpful topics and interview
on March 10, 2025
Posted by: Reesa1
from Philadelphia.Pa 19119
Verified Purchase:Yes
I always purchased H&R Block Deluxe software for prepaing taxes every year. I trust the software in the interviews of each type of filing typic that makes ir east to follow along. Grear for a particuliar tax topic. Even if more infornation needed it will sugest to go to the IRS. website.
Pros: Easy to prepare, Maximizes refund, Fast
Value
5
Response from HRBlockBy Andrea, Social Media Team, March 11, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to serve you again soon!
I've used H&R software for at least a decade, only problem the state software (for Hawaii) always seems to be lacking. I normally have to go to HI State Tax Forms to get forms that H&R software does not include.
Response from HRBlockBy Abbie, Social Media Department, March 10, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.