I have used the HRBlock software for 6 years now. I consider it user friendly, but could be a bit more friendlier. Some of the questions could be stated more simple. The yearly cost is cheaper than going to a tax preparer and the efiling is just awesome. The cost of efiling the state return is not bad, but it would be nice if it were free, like the federal. All and all I really like the software and will continue to use it and recommend it.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, March 10, 2025
Hi, thank you for leaving a review! We're happy to hear that you had a great experience. Your satisfaction is our goal, and we're grateful for your business. Thank you for your valuable feedback, and we look forward to serving you again in the future!
Easy to use for a senior without many deductions. Although I have used the product throughout my working career. Only 4 stars because of the state filling feeheinz
Pros: Easy to prepare
Value
4
Response from HRBlockBy Abbie, Social Media Department, March 10, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Program was easy to follow for the federal. The state was confusing because of state questions. Can't blame program for state .
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Team, March 9, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Tax Cut continues to disappoint. The Ohio program appears to be worthless. I had to make payments to OH in 2024, part of which was returned.. Federal was OK. Only bought it this year because of many prior years of successful filings for self and business.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Abbie, Social Media Department, March 10, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Easy to use, but getting to be too pricy. Cost to add state is ridiculous.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
2
Response from HRBlockBy Joy, Social Media Department, March 10, 2025
Hi, thank you for leaving a review! We're happy to hear that you had a great experience. Your satisfaction is our goal, and we're grateful for your business. Thank you for your valuable feedback, and we look forward to serving you again in the future!
Chose this a few years back to escape problems of TurboTax. Found the programs to be so similar in both good and bad aspects that I stuck with Block due to price.
Pros: Easy to prepare
Cons: Time consuming
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Abbie, Social Media Department, March 10, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.