Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,286 Reviews)
Rating breakdown 149,286 reviews
5 Stars
97,776
4 Stars
28,057
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,674 out of
61,814)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: devo271
from Richmond VA
Verified Purchase:Yes
easy and very straight forward way to do your taxes
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
First major software crash in my 10 years.
on March 30, 2023
Posted by: GESO
from Mi
It worked just fine until submitting to IRS. Kept reporting stare needed an update, however was able to charge my credit card 11 times for the state return. After two calls, and hours on Help Desk finally resolved that I needed to re-enter the entire return on the new copy of software I loaded. It worked, but took my entire morning to complete about six hours. Not fun.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Chicago, IL
Verified Purchase:Yes
Not any better than another program I used for years. And what is disappointing, I believe H&R software used to have free TAX ( not product) support, which is now available for HUGE extra bucks! I wish I knew it earlier so that could switch to another tax software.
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Posted by: Stevfre
from Oklahoma
Verified Purchase:Yes
I have used this software for many years and I like it a lot. This year was by far the worst year I have ever had using HFR Block. It seems they changed several things and now it is very difficult to use. When you “open form”, it used to show the IRS form like the 1040, let’s say. Now it shows a computer form and makes it very hard for me to find the information I needed. When you’re finished and try to print the form on an IMac, it becomes pure hell. The page would be all messed up and cut the page in half not showing the right half of the page. I contacted customer support three times before I could get it printed. Then when I saved the return at the end, the saved copy was in the what I will call the computer form and was 53 pages. My entire return was only 3 pages of the IRS forms. Would you really need to to print 53 pages instead of 3?
Pros: Easy to prepare
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Posted by: Sagar61
Verified Purchase:Yes
Easy to use, providing help with most topics and making e-filing easy. Occasionally there is a topic for which quick help is missing. The program seems quite trustworthy.
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Fritts
Verified Purchase:Yes
Too hard to interpret. Too much data entry. Imported from prior year but failed to include addresses
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Written by a customer while visiting HRBlock
Posted by: Old Software Guy
from Cincinnati, Ohio
Verified Purchase:Yes
I've used HRB for 15 years. Easy to use, carries data forward as needed year-to-year, imports stock gain/loss data easily from my broker.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: 1Andy1
from Ohio
Verified Purchase:Yes
The federal worked fine but I was unable to download the state software (Ohio). Ohio was not an option on the menu. Customer Service gave me a new download after I uninstalled and deleted original copy of software. Same issue. I gave up and did state online with excellent. state provided tools.
Pros: Easy to import documents
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock