Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,286 Reviews)
Rating breakdown 149,286 reviews
5 Stars
97,776
4 Stars
28,057
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,674 out of
61,814)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: curmudgeon60
from upstate New York
Verified Purchase:Yes
Been using this software for many years. It's clunky, doesn't handle Quicken import very smoothly, but it gets the job done at a reasonable price ... until this year. Got through the whole process, and tried to eFile Federal and state (NY). The federal went through fine, but the state was rejected. It said to follow the instructions to correct the problem, but there were no instructions, just an indecipherable error code.
I suspect the problem was that last year, when my return was especially complex, I gave up on the software and went to a professional accountant. I had a partially done file from last year left on my computer, and I imported from it, thinking I would just get the personal data (names, address, etc.). But it also pulled in the Fed & state AGI from this incomplete return. Of course, these previous-year figures are needed to efile. I was able to correct the federal number, but it wouldn't let me override the state. As a result, I'm forced to paper-file the state return.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
5
Written by a customer while visiting HRBlock
Posted by: Henry C from Massachusett
Verified Purchase:Yes
I have used H&R Block software for years...easy to use and I feel confident that my tax filings each year are accurate and complete!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Florida
Verified Purchase:Yes
HRBlock is very easy to use. Just answer the questions. I’ve been using it for years & I always get money back. The program remembers much of your information from the previous year & you can just fill in the new numbers. That way it saves you a lot of time. I even did my friend’s return in under an hour!
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Kansas
Verified Purchase:Yes
Have used your software for years but this year I was unable to download my information from Morgan Stanley Wealth Management. Seems that the problem was in your system. I finally gave up after several weeks and had to load it manually.
No, I would not recommend this to a friend.
Written by a customer while visiting HRBlock
Customer Rating
1
Connecticut Software error
on March 31, 2023
Posted by: Joe Check
from East Haddam, CT
When I filed my Federal and State of CT returns I was instructed to file by mail and was not eligible for electronic return filing on either case. I filed both returns as instructed by maik, only to find out that I was suppose to include my 1009R in the CT state return. This was not stated on my State of CT Cover sheet of instructions. The state sent me a letter informing me that I need to send them the 1099R forms in 15 days. This has delayed my tax return. Interestingly, the Federal return Cover Sheet instructions told me to include the 1099R forms. This is an error in the State of CT software that I paid extra for.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Posted by: Tax Payer 83
Verified Purchase:Yes
Software this year was poor because it had quit a few glitches and crashed multiple times during my tax return preparation
No, I would not recommend this to a friend.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from VA
Verified Purchase:Yes
I have used the software for years. It has helped manage a couple of returns that were very complex. Easy to use.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Easy to use
on March 31, 2023
Posted by: Robe2023
from Poulsbo
Unfortunately I had to purchase a new computer to file my return.
I wish your software would have worked on my old one - it made for an expensive tax return expense
I wish your software would have worked on my old one - it made for an expensive tax return expense
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock