Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(130,514 Reviews)
Rating breakdown 130,514 reviews
5 Stars
86,974
4 Stars
24,054
3 Stars
8,424
2 Stars
4,453
1 Star
6,609
85%of customers recommend this product.
(
41,732 out of
48,983)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: Princess Daisy
from Indianapolis
Verified Purchase:Yes
I am pleased with the federal program but they charged me twice for the Virginia program
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Amy, Social Media Team, March 8, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Paul II
Verified Purchase:Yes
Worked well but was unable to file electronically with software
Your techs worked with me for over an hour and could not get it accepted by IRS
Filed on paper
Your techs worked with me for over an hour and could not get it accepted by IRS
Filed on paper
Pros: Easy to prepare
Value
2
Response from HRBlockBy Amy, Social Media Team, March 8, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: disappointed in MS
Verified Purchase:Yes
The State of Mississippi return has a error in the software that prevents the return from being filed electronically. It claims an error in entering 1099-INT information. It asks for a distribution code, there a no distribution coded for 1099-INT. This prevents the return from being filed.
Response from HRBlockBy Amy, Social Media Team, March 8, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Texas
Verified Purchase:Yes
I use this product annually and have become very familiar with the routine. For me it is very thorough, easy to follow and very quick to complete. I had one issue this year and reached out to their help line who walked me through it. The return was immediately received / accepted by IRS and I received a refund in about two weeks. Very satisfied.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, March 8, 2025
Thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: Any 345
Verified Purchase:Yes
Easy to use and I have used the software for the past 10 years
Response from HRBlockBy Amy, Social Media Team, March 8, 2025
Thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Customer Rating
1
cannot print official return without instructions
on March 8, 2025
Posted by: Anonymous
from Cook County, Illinois
Verified Purchase:Yes
You cannot print your official return without instructions. I should be able to uncheck the 'instructions' box when i print my official return but cannot. So, I must have instructions as part of the pdf of my return. That is horrible. I have complained, but this has not been fixed.
Pros: Easy to prepare
Cons: Time consuming
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Joy, Social Media Department, March 8, 2025
Hi, thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Fuquay Varina NC
Verified Purchase:Yes
I’ve been using H&R tax products for years. Simple screens, easy to get help and efile has been flawless.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, March 8, 2025
Thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: Jill Erin
from pa
Verified Purchase:Yes
I've been using your tax software for years & have been very satisfied with the ease of use.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, March 8, 2025
Thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock