After buying a download version I was disappointed that I could not save where I wanted. I should be able to save all my documents to a flash or another location on my computer. That said it was easy to send in my taxes.
I've use H&R Block tax software for a 5 years and will continue using it. Preparation of your taxes is quite simple using this software and being able to pull up last year's returns - calculated via the same program is a great way to ensure you leave nothing out.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
We've now used H&R block software for 6-7 years (switching over from another software), switching largely over the price paid for the software. Now years later, and the realization that one has to pay for e-filing, any cost advantage seems minimal. The software works and overall we're pretty satisfied. Help is pretty good but if your taxes are "complicated", you might find help less than useful. We've had better and more specific help via online searches.