1. I tried to download my brokerage data into H&R Block software. Followed all the instructions and the last command "Continue" did not work no matter how many times I tried. I had to input all my brokerage data by hand that took me hours. 2. The software uses later OS of Mac which my computer does support and could not be upgraded. I ended up buying a second hand computer just to do my 2022 taxes.
I have used this product for several years now. This is the first time that I did not receive a cd for it through the mail.I was not too confident with downloading it from the internet, but all worked out.
Pros: Easy to prepare, Easy to import documents, Fast
I have been using these products for almost 40 years now and have never had an issue. Phone support usually works fine, although I did have one issue this year.
The State version (Ohio) never worked. Tried multiple times to download it. Keep getting error message that software could not connect to Internet. Internet was on!! Turned off Firewall and tried again. Still did not work. Tried re-downloading the whole program and then the state part by itself; still no good. Federal part worked OK, but for state (Ohio) was a complete failure. I have used your product for years; never had such problems. Wonder how well Turbo Tax works? May find out next year!!!