Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(130,518 Reviews)
Rating breakdown 130,518 reviews
5 Stars
86,978
4 Stars
24,054
3 Stars
8,424
2 Stars
4,453
1 Star
6,609
85%of customers recommend this product.
(
41,735 out of
48,986)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: Anonymous
from Mississippi
Verified Purchase:Yes
The software is user friendly and helps simplify the tax process
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Andrea, Social Media Team, March 7, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: PayForValue
Verified Purchase:Yes
Product works fine. My issue is that h&r should offer a reasonable priced product to prepare AND file for both federal and state. Single submission each. Single price. No stupid price add-ons for e-file versus paper, etc.
Cons: Time consuming
Value
1
Response from HRBlockBy Joy, Social Media Department, March 8, 2025
Hi, thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Posted by: I 4 rmfals
from Vicksburg
Verified Purchase:Yes
I paid twice for twice software I need you to credit my credit card back forc1 of them
Value
3
Response from HRBlockBy Asiya, Social Media Department, March 8, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: TBAR
from VA
Verified Purchase:Yes
I've been using software since 2019 with no issues or concerns.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, March 8, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Kbther
from Coloma, MI
Verified Purchase:Yes
Worked perfectly easy to use with no unpleasant surprises and at a great price.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Joy, Social Media Department, March 8, 2025
Thank you for taking the time to provide feedback! We're pleased to hear that you had a positive experience with us. Your satisfaction is our priority, and we're committed to delivering exceptional service. If there's anything we can do to turn your experience into a 5-star one, please let us know. You should receive a customer satisfaction survey. We appreciate your business and value your feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
Worked without issue, as it usually does. The major thing missing for me is the ability to produce IRS Form 709, United States Gift (and Generation-Skipping Transfer) Tax Return.
Pros: Easy to prepare
Value
5
Response from HRBlockBy Joy, Social Media Department, March 8, 2025
Thank you for providing a rating for your recent visit to our office! We're thrilled to see that you had a fantastic experience. Your high rating encourages us to keep up the good work. We appreciate your business and look forward to serving you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Puppy12345
from North Arlington Nj
Verified Purchase:Yes
Horrible. The amount due does not match the federal due!
Cons: Time consuming, Hard to prepare
Value
1
Response from HRBlockBy Joy, Social Media Department, March 8, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Sc24
from Maryland
Verified Purchase:Yes
Best tax return software I’ve ever used!!! Great direction and straight forward
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, March 8, 2025
We're so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock