I have used H&R Block tax software for years and continue to be very happy with it. I particularly appreciate the ease with which I can download 1099 information from my investment broker.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, March 6, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Every time I open my file which I submitted 2 weeks ago I get a message to update my software. Now I get a message to file again. Please warn users not to update if they have already filed.
Response from HRBlockBy Eva, Social Media Team, March 6, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
I found most of the features in the software easy to use with the exception of the underpayment penalty section.
Pros: Easy to import documents
Cons: Time consuming
Value
4
Response from HRBlockBy Eva, Social Media Team, March 6, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
I have used H&R block Deluxe Federal & State software for several years, and found it overall satisfactory, but I do have a complaint: I lived several years in Germany and now receive payments from the German Social security System. You provide no way of entering these payments as a part of my Social Security, although I believe the German-American taxation agreement allows this. I must enter them as "Other Income" and end up being taxed on their full amount at the maximum rate.my total income allows. I consider this an annoying (and costly) flaw in your program.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, March 7, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.