Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(130,518 Reviews)
Rating breakdown 130,518 reviews
5 Stars
86,978
4 Stars
24,054
3 Stars
8,424
2 Stars
4,453
1 Star
6,609
85%of customers recommend this product.
(
41,735 out of
48,986)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: tjsmith
Verified Purchase:Yes
I have been using the software for years and will continue to use it. Never had a problem with it. Very easy to use.
Response from HRBlockBy Sean, Social Media Team, March 6, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Mick Kenosha
Verified Purchase:Yes
Convenient that you can enter numbers as you get the various tax statements. I also like that you can do "what if" scenarios. I wish we didn't have to wait so long for the final updates. The extra State filing fees are a little annoying. When doing direct deposits of federal and state refunds, it would be nice to only enter routing and account numbers once of federal, and indicate the same for state.
Response from HRBlockBy Chris-Social Media Department, March 6, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
2
IP IPN entry requirements wrong
on March 6, 2025
Posted by: Dontusefor efile
from . Midwest
E file rejected because software only takes 5 digits. My IPN from the IRS is 6 digits. Tried the 1st 5 digits then skipped the first digit to use 5. Both rejected by IRS. Also, IRS requires only primary filer PIN. Software requires both when filing jointly.
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Chris-Social Media Department, March 6, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: 143inf
from Llano, Texas
Verified Purchase:Yes
This is the 4 year I have used this software and am very happy with it. easy to use
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Chris-Social Media Department, March 6, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Ace K
Verified Purchase:Yes
The price was good, and the product was easy to both download and use.
Response from HRBlockBy Sean, Social Media Team, March 6, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: JSCHAUER
Verified Purchase:Yes
Very well executed program. Was a nice walk through feeling for what has been a tense situation prior to using H&R Block's system.
Response from HRBlockBy Sean, Social Media Team, March 6, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Help issue
from Oxford, Michigan
Verified Purchase:Yes
Help function need improvement, design so it finds the best answer off the web. Which I had to use 4 or 5 time to get the answer to my question
Pros: Easy to prepare
Cons: Time consuming, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Eva, Social Media Team, March 7, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: J5656
Verified Purchase:Yes
When filling out charitable contributions for donated clothes using deductionpro for thrift store values, form 8283 was generated. However, deductionpro did not fill in the cost basis field, which flagged during error review. I manually typed in a number, but then later went back to adjust it and was unable. Clicking "override" on the form editor for the cost basis field disabled my return from being submitted electronically.
Also, it would have been nice to be able to append the deductionpro itemized list of items as a supplementary part of the tax return for electronic submission.
Response from HRBlockBy Joy, Social Media Department, March 8, 2025
Hi, thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock