cost went up a lot this year. - print out of my tax return, wastes too much paper and expensive printer ink..
Cons: Time consuming
I would recommend this to a friend!
Value
3
Response from HRBlockBy Eva, Social Media Team, March 7, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
I've used this product for multiple years and this was the first year e-filing was an issue. Error message indicated issue from IRS but IRS indicates they do not have any submission to review.
Pros: Fast
Cons: Doesn't maximize refund
Value
3
Response from HRBlockBy Eva, Social Media Team, March 6, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.