Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(130,518 Reviews)
Rating breakdown 130,518 reviews
5 Stars
86,978
4 Stars
24,054
3 Stars
8,424
2 Stars
4,453
1 Star
6,609
85%of customers recommend this product.
(
41,735 out of
48,986)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: doug23
from Los Angeles
Verified Purchase:Yes
Great sw program makes filing easier...but using the program to file an amended return is very hard and confusing.
Pros: Maximizes refund
Cons: Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Joy, Social Media Department, March 8, 2025
Hello, thank you for taking time to rate us! We're pleased to see that you had a great experience during your visit. Your high rating is greatly appreciated, and we're thankful for your business. We look forward to serving you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Not Very Impressed
from DE
Verified Purchase:Yes
Program still feels clunky to me. Navigation is not instinctive
I would recommend this to a friend!
Value
3
Response from HRBlockBy Eva, Social Media Team, March 7, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
Buy it every year for several and have never been disappointed. Prepared two additional returns for my son and his girlfriend that were both complicated with foreign and two different state income.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, March 6, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
I am using Hr block for many years and it is very easy to use
Pros: Easy to prepare, Easy to import documents
Value
4
Response from HRBlockBy Sean, Social Media Team, March 6, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: RT4xx
Verified Purchase:Yes
Been using product since mid
1990's. Has made doing taxes a piece of cake!!!
1990's. Has made doing taxes a piece of cake!!!
Response from HRBlockBy Sean, Social Media Team, March 6, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: bl tax user
Verified Purchase:Yes
Wasted time entering all the info just to find out I didn't need to waste so much time when I didn't even come close to exceeding the standard deduction. Should have a box to select "Use standard deduction" when customers already know they won't surpass the standard deduction.
Response from HRBlockBy Eva, Social Media Team, March 7, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: ger25
from Penna
Verified Purchase:Yes
product is friendly, easy to import previous years data, and easy to use
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy, Social Media Department, March 8, 2025
Hello, thank you for taking time to rate us! We're pleased to see that you had a great experience during your visit. Your high rating is greatly appreciated, and we're thankful for your business. We look forward to serving you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Tax software 24
Verified Purchase:Yes
Overall the basic tax software was great. It did the job. However, I use Charles Schwab as a stock and fund account. I could not import my 1099 forms into the H&R Block software. I was able to do that in previous years.
Response from HRBlockBy Eva, Social Media Team, March 7, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock