Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,286 Reviews)
Rating breakdown 149,286 reviews
5 Stars
97,776
4 Stars
28,057
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,674 out of
61,814)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: Anonymous
from Nebraska
Verified Purchase:Yes
Easy to use and understand. Took very little time to do my taxes.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
2
multiple bugs with software
on April 9, 2023
Posted by: pklein
from Philadelphia, PA
I have used H&R Block for personal income tax for more than 10 years. While there are frequently minor bugs they are usually not too bad. This year was the worst. Two major problems that H&R Block must have been aware of. 1) Several printing bugs (at least on a Mac): a) the program changes the printing scale. I had to call the company for a complicated fix. They knew about the problem and were great at walking me through it. b) when you e-file federal and then want to print forms, either state or federal, it places a water-mark "not for filing" in the upper right. Again support helped me solve this. It took about 20 minutes for them to figure it out and get back to me, but they were super-courteous and helpful. But these are two printing bugs. 2) the other major bug was that the program would frequently quit after I entered data during the interview. I had to save after every single data entry to prevent losing my work. This happened throughout the interview and while trying to e-file. I had to restart the program 4 times while e-filing because of this bug. This is terrible. Finally, it is annoying to purchase a state program and then be told I have to download one of the state forms and fill it in myself. Why buy a program if I have to fill in the forms myself? The state software ought to have the forms you need to file.
Pros: Easy to import documents
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Customer Rating
5
Have been using their software for over 15 years.
on April 9, 2023
Posted by: Anonymous
from Plano, TX
Verified Purchase:Yes
Great software and easy to use and e-file with confidence.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
1
Stock sales almost crashes program
on April 9, 2023
Posted by: Juca bala
from Tx
I had imported stock sales that had about 300 entries, had to review each transaction, the program would take about 20 seconds to process each time I hit enter to confirm the entry, complaints went unheard
Pros: Easy to import documents
Cons: Time consuming
No, I would not recommend this to a friend.
Value
4
Written by a customer while visiting HRBlock
Posted by: michaeljc
from brick nj
Verified Purchase:Yes
software does not support carryover from IRA withdrawals from covid. when taxable amount gets spread over 3 years. had to use turbo tax. i had been a customer for 12 years
Pros: Easy to import documents
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
Little errors by HRB (such as estimated taxes in Massachusetts must be paid before 12/31/22 is incorrect. I filed on 15th of January as Massachusetts allows) causes time consuming delay.
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
I’d like the software cause you just follow steps. They have cautions and warning before you submit n file so you know if mistakes made.
Written by a customer while visiting HRBlock
Posted by: Tiger from NY
from NYC
Verified Purchase:Yes
H&R tax is easy to use and very helpful, been using it for many years, very happy with it.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock