Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(130,519 Reviews)
Rating breakdown 130,519 reviews
5 Stars
86,979
4 Stars
24,054
3 Stars
8,424
2 Stars
4,453
1 Star
6,609
85%of customers recommend this product.
(
41,736 out of
48,987)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: SSMJ
from ND
Verified Purchase:Yes
I've been using H&R for several years now and enjoy knowing what is needed.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
4
Response from HRBlockBy Amy, Social Media Team, March 8, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Central New York
Verified Purchase:Yes
I bought this in November when I received the annual email with the discount. This gave me a chance to review previous year and get ready for 2024. When documents started to come in I posted and by end of February I was done. Went very smoothly. I've been a customer for 10 years.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, March 5, 2025
Thank you for leaving a review, and for providing positive feedback for our tax pros! We're glad you had a great experience at H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Average Jon
Verified Purchase:Yes
Makes tax season easy and less stressful. H & R Block takes care of all the details. Just follow the prompts.
Response from HRBlockBy Sean, Social Media Team, March 5, 2025
Thank you for leaving a review, and for providing positive feedback for our tax pros! We're glad you had a great experience at H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Disappointed in 2025
from Hineston, LA
Verified Purchase:Yes
I'm disappointed that the tax program doesn't have a interview process for all tax items. Instead, it likes to direct you to enter your information directly onto the tax form.
Pros: Easy to import documents
Cons: Time consuming, Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Eva, Social Media Team, March 8, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Stalwart
from Loveland, CO
Verified Purchase:Yes
Highly inaccurate for deceased taxpayers. If a refund is due, the program insists on attaching Form 1310. But Form 1310 must NOT be used if a court-appointed personal representative is filing the tax return. See Part 1 item B. I submitted the return as set up by your program and the IRS rejected it because it included Form 1310. I removed Form 1310 from the return and your program would not let me submit it because it did not pass the error check. I finally printed the return, removed Form 1310 from the pile of forms, added the court certificate of appointment, and mailed it. We'll see what the IRS does with it this time!
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Eva, Social Media Team, March 8, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Birdsboro, Pa
Verified Purchase:Yes
We have used this software for several years and are extremely happy with it.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, March 5, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: LPB02
Verified Purchase:Yes
I PURCHASED IN JANUARY AND COMPLETED IN FEBRUARY.
HAD TO PRINT AND MAIL BECAUSE YOUR SOFTWARE WOULD NOT ALLOW FOR MY PIN NUMBER.
MY PIN HAD 6 NUMBERS AND YOU ONLY ALLOWED 5. CALLED YOU SUPPORT FOR HELP THEY SAID WOULD REVIEW BUT NEVER GOT BACK TO ME.
HAD TO PRINT AND MAIL BECAUSE YOUR SOFTWARE WOULD NOT ALLOW FOR MY PIN NUMBER.
MY PIN HAD 6 NUMBERS AND YOU ONLY ALLOWED 5. CALLED YOU SUPPORT FOR HELP THEY SAID WOULD REVIEW BUT NEVER GOT BACK TO ME.
Response from HRBlockBy Eva, Social Media Team, March 8, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: IRAs
Verified Purchase:Yes
Inherited IRAs:
needs improvements.
-Ask all the questions in one section not 2 separate sec tions, one set was at the end.
-Also, use clearer language fir each question, especially the final questions which were confusing.
-If I am asked to verify the data I input then include a VERIFY button.
-your program can add the totals for each distribution, dont ask me to do that addition.
-Make the important quesdtions in BOLD, easier to see, and the input boxes, again in the final set of questions.
-Ask all the questions in one section not 2 separate sec tions, one set was at the end.
-Also, use clearer language fir each question, especially the final questions which were confusing.
-If I am asked to verify the data I input then include a VERIFY button.
-your program can add the totals for each distribution, dont ask me to do that addition.
-Make the important quesdtions in BOLD, easier to see, and the input boxes, again in the final set of questions.
Response from HRBlockBy Eva, Social Media Team, March 7, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock