Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,286 Reviews)
Rating breakdown 149,286 reviews
5 Stars
97,776
4 Stars
28,057
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,674 out of
61,814)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: Kenny 2
from Plano Texas
Verified Purchase:Yes
I've used HRB for more than ten years. I've found the software easy to navigate and accurate. I couldn't ask for more.
I guess I'm old fashioned as I've never filed, even with HRB, electronically. This year I took the plunge and HRB did an excellent job filing for me. I have recommended HRB to others and will continue to do so.
I guess I'm old fashioned as I've never filed, even with HRB, electronically. This year I took the plunge and HRB did an excellent job filing for me. I have recommended HRB to others and will continue to do so.
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
1
Not great software
on April 12, 2023
Posted by: Grace711
from Atlanta,GA
If I didn't have a friend who use to work doing taxes, I'd never would use H&R Block software. It is not user friendly to someone doing taxes on their own. We had to call IRS to get answers to questions on H&R forms. Too many poorly worded statements leave you wondering, " what does that mean?"
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
2
Not up to expectations
on April 12, 2023
Posted by: bill2024
from Valparaiso, IN
Found a verified software bug.
Error messages need to be closer to where the error is. The error message did not explain what the error was, only that there was an error. The error message was first flagged after the data validation procedure.
Error messages need to be closer to where the error is. The error message did not explain what the error was, only that there was an error. The error message was first flagged after the data validation procedure.
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock
Customer Rating
4
Federal program is great, State program lacking
on April 12, 2023
Posted by: Casper2
from Iowa
I have used this program for quite a few years. The Federal went okay, as usual. This year the State program for Iowa was glitchy and had some incorrect information.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
1
state is incomplete and can't override to correct
on April 12, 2023
Posted by: messa
from NYS
Really bad in that they will not let me take a deduction which I know is a correct one.. as per union etc.. Can't override or will not be able to efile which is necessary in NYS
Cons: Time consuming, Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
5
Very thorough software.
on April 12, 2023
Posted by: Tru Hebru
from Florida
Software is extremely attentive to accuracy and detail. Makes me feel like an accountant.
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
4
Good, but had some issues
on April 12, 2023
Posted by: jannieann
I've used H & R Block software programs for many years. I'm happy with the program, but it seemed there were glitches, when going to accuracy review, they would show up, then tried to get errors to show up again - didn't. But when went to file there they were. ease of use wasn't as simple - but would buy again - is affordable & fairly straight forward to use.
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
1
Program randomly deletes data
on April 12, 2023
Posted by: Meldunek
from Ashland NH
It has, without warning, deleted a Payer's TIN, various addresses, even some minor imported financial data and perhaps some more I don't know about. I had a difficult time getting to the place where I could actually e-file it. On the +plus side, I could easily get help by phone early in the morning. On my last call (of 2), the helper understood the problems I was having, but obviously could not correct them. She was very patient and gave me some good suggestions, but the real issue seemed to be that the program had not been fully tested, I wondered if I had been sold a beta version.
Pros: Maximizes refund, Easy to import documents
Cons: Time consuming
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock