Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,286 Reviews)
Rating breakdown 149,286 reviews
5 Stars
97,776
4 Stars
28,057
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,674 out of
61,814)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Customer Rating
4
Title is fine.
on April 14, 2023
Posted by: timone
from Rockledge, FL
I've used this software for close to 10 years now and overall, have found it quite easy to use as it leads the user in a logical fashion through each of the sections of a tax return to cover all the necessary items. The only issue I have had, mostly every year, is the section on LLPs and the associated K-1 forms. The software is weak on instructions on how to input data, it tells you you have unsupported information input, but it doesn't explain exactly how to deal with it. A tutorial and associated software upgrades on this subject would be greatly appreciated to alleviate this situation. I rate your product good because there's always room for improvement.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Cons: Hard to prepare
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
4
Outstanding but has limitations
on April 14, 2023
Posted by: Newgar
from North Carolina
Have been using block for twenty three years, including sub s corp returns, with great success. I now use deluxe because I rent a commercial building and have investments. Regretfully Block, like others, have been challenged with ever growing complexity of the tax code. I hold shares in a master limited partnership and their K1 is beyond the scope of Block software. I hope that next year Block can broaden their software capabilities.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
Works well but some numbers are mysterious.
on April 14, 2023
Posted by: dbman4088
from W.P.B. FL
I have been using this software for many years and have been very pleased with it. However I ran into an issue while I was checking over my 1040 form that I could not figure out how they came up with the number on line 16. It was a small difference probably due to dividend income I had not had in previous years but it bothered me that I could not verify the number. It would be nice if they had a "how was this value calculated" feature.
Pros: Easy to prepare, Maximizes refund
Cons: Time consuming
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
1
Crap Program This Year
on April 14, 2023
Posted by: dissatisified user
I will not be purchasing in the future--too bad as i've used this product for well over a decade. AGI from 2021 was correct and so was the pin, but the IRS keeps rejecting. Also, missing the coronavirus specific form and had to file on paper because of these reasons. The only reason to use is to e-file.
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
5
Thank you
on April 14, 2023
Posted by: JKC DE
from Delaware
Taxes are not easy or pleasant but HR BLOCK, 1 quiet hour and job is done.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
4
Double charges
on April 14, 2023
Posted by: Val1234
from Midlothian VA
Not sure why I am getting double charge. But I need a contact number. This has happened to many people.
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
I was very well pleased with the software from H & R Block. It asked all the questions that I expected and I found it easy to navigate thru the process. The only problem I had was with the state return. How is it that I get 5 free filings with the federal return and I have to pay for the one filing that I had to due my state return. I would gladly give up 3 federal filings for 1 state filing fee.
I would recommend this to a friend!
Written by a customer while visiting HRBlock
Customer Rating
4
Your instructions aren't always clear!
on April 14, 2023
Posted by: Robinjr
from Maryland
Your instructions to amend a filed tax return isn't clear, as are many of your instructions. You tell me to click on "file". This word appears 2 places on the screen. Which one am I clicking on? It took me several tries to figure out "in the top upper left area. Why don't you show more picture examples or video links to click on showing what you are saying. Maybe even use YouTube videos?
Pros: Maximizes refund, Easy to import documents
Cons: Time consuming, Hard to prepare
Value
3
Written by a customer while visiting HRBlock