Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,286 Reviews)
Rating breakdown 149,286 reviews
5 Stars
97,776
4 Stars
28,057
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,674 out of
61,814)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Customer Rating
2
Bad "robots"
on April 16, 2023
Posted by: Mike G W
from Atlanta GA
In using help there are too many robots that lead you to options with no option for NONE and then it just leaves you hanging. Obviously not tested very well.Also not 24 hours....with so much overseas help why not go 24 hours???? Prior yearrs software were better.
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Customer Rating
5
Easy to use
on April 16, 2023
Posted by: cscjpc
from Fleming OH
I use this every year and am very happy with it. It adds info from last years and saves a lot of work and as far as I know it's always accurate.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
3
Pretty good
on April 16, 2023
Posted by: Dolly Waters
from Georgia
Please make it easier to open a line or box especially if you have to go back to one Also, I had 1 document only partially imported. I noticed when I did my state that it had 0state taxes paid. This made a difference with my Fed and state tax.
Cons: Time consuming, Hard to import documents
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
3
Irritating
on April 16, 2023
Posted by: Chuckit
from Missouri
Been using H&R for years. For some reason this year’s software did not import last year’s data which is on the same computer. Never asked to import and if there was a way to do it such was not obvious. Wasted my time.
Pros: Easy to prepare, Fast
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock
Customer Rating
5
Good product
on April 16, 2023
Posted by: Big Don 49
from ND
I have used Block since tax your 2016 and am familiar with the interview process they use. One quibble I have with the 2022 program is that returns are due 4/18/2023, but the program says there will be a Federal update 4/20/2023.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
3
1099-LTC And More
on April 16, 2023
Posted by: Hook1661
from Texas
Could not process a 1099-LTC using income guidance. Cold not get software to locate1099-LTCdata. That and a problem during the review said problem. Same issue I had bak in 2021, 2020, and 2019.
No, I would not recommend this to a friend.
Value
4
Written by a customer while visiting HRBlock
Customer Rating
4
Easy to use
on April 16, 2023
Posted by: JDO4
from Connecticut
It is easy too use but the only issue I have is the amount charged for state return is high and doesn’t include e filing
Value
3
Written by a customer while visiting HRBlock
Customer Rating
4
TaxCut 2022
on April 16, 2023
Posted by: sfk06151974
from VA
I've been using TaxCit software since 1996. It has proven quite useful, but this is the first year that they have made a mistake. Virginia started a phase-in this year of subtraction for part of military retirement pay. I qualified for that subtraction, but my wife did not. The subtraction was limited to $10,000 for 2022, but when TaxCut filled in the form it inserted $20,000 on the tax form which included $10K for my wife as well. I had to manually override the form (after I went back to the beginning to make sure I entered the correct information - which I did). The instructions said the subtraction was limited to $10K, but the wrong number was entered on the form.
I will continue to use this product for as long as it is reasonably priced. I would prefer that rather than just 5 free federal efiles, that I get 2 federal and 2 state efiles for free.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock