Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(130,520 Reviews)
Rating breakdown 130,520 reviews
5 Stars
86,979
4 Stars
24,054
3 Stars
8,424
2 Stars
4,454
1 Star
6,609
85%of customers recommend this product.
(
41,736 out of
48,988)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: Anonymous
from Georgia
Verified Purchase:Yes
I purchase this every year. It is easy to download and add each member and save till completed and sent.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, March 4, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Customer Rating
5
Easy of use is my main reason for continuing it.
on March 4, 2025
Posted by: Anonymous
from Trussville, AL
Verified Purchase:Yes
I have used H&R Block software for years and they continue to deliver a quality product.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, March 4, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Denver CO
Verified Purchase:Yes
Confident I completed Fed and State returns correctly -- got the help I needed to understand how to respond.
I would recommend this to a friend!
Value
2
Response from HRBlockBy Sean, Social Media Team, March 4, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Olean
from Georgia
Verified Purchase:Yes
I have used this software for about 30 years now. It is very easy and simple. I will always use it as long as I have to file taxes.
Pros: Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, March 4, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3
No good for uncommon form completion very disappo
on March 4, 2025
Posted by: Kovac
from Mi
Verified Purchase:Yes
Lacking in intuitive assistance with uncommon forms.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Abbie, Social Media Department, March 4, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Texas
Verified Purchase:Yes
Did not deliver the expected refund this year. The only reason I receive a refund is because I allow a voluntary withholding each year. In all previous years I got the full amount back. This year only about five eighths returned. I used Deluxe no state version reporting on 1040 SR. When I entered my Social Security information it revealed a refund amount and later when I took the standard deduction no change in refund occurred. I reworked the return three times importing and not importing 2023 and stock market financials. All four trials resulted in the same refund. i filed the last attempt which was a clean manual input. My overall financial condition did not change much. This year i had more interest and dividends. I did not sell any mutual fund, but the managed mutual funds must have but that never made any difference in the past. I have been using the HR BLOCK software for several years and it worked perfectly in the past. This year, I have no confidence in the accuracy.
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Sean, Social Media Team, March 4, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from CO
Verified Purchase:Yes
The third year I have used H&R software, but there are still some challenges in using the program.
Cons: Hard to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Tra, Social Media Department, March 4, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Dayton, OH
Verified Purchase:Yes
My whole family uses my Deluxe software and everyone finds it easy to use.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, March 4, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock