Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,286 Reviews)
Rating breakdown 149,286 reviews
5 Stars
97,776
4 Stars
28,057
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,674 out of
61,814)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Customer Rating
3
Not Quite Good Enough
on October 14, 2023
Posted by: Notsurewhythisisrequired
from Bentonville, AR
I've been using this for my simple return and for a friend who doesn't really need to file. It's fine for those returns. But a friend begged me to do his return and I agreed, eve though I knew his was more complicated. This software caused his return to be rejected because it didn't include a form that the interview process didn't cue. Granted I'm not as familiar with this one, but if the interview had mentioned Form 1095-A, the return would not have been rejected originally. Also, the software font is extremely small and I have not found a way to increase or magnify it. It's horribly difficult to read!!!
Cons: Doesn't maximize refund, Hard to import documents
No, I would not recommend this to a friend.
Value
4
Written by a customer while visiting HRBlock
Customer Rating
2
Never again
on October 13, 2023
Posted by: Bobdbub
from Solvang California
I’ve been a loyal customer for several years…but never again.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock
Customer Rating
1
No real support
on June 30, 2023
Posted by: no one34536
from Illinois
NO way to efile on state return only. Impossible to stop credit card charge for failed electronic file.
Pros: Maximizes refund
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock
Customer Rating
5
Very easy to use
on June 14, 2023
Posted by: Stoner42
from OH
I bought this late due to personal issues and beyond tax deadline. All worked out great!
Pros: Easy to prepare, Fast
Cons: Time consuming
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Misleading feature
on June 12, 2023
Posted by: thedockster
from Indiana
This year I needed to file extension and, after reviewing my data, the software reflected what I thought was a refund. The "amount of tax owed" showed an amount in brackets. Normally, an amount in brackets () is a negative, meaning a refund. After filing my return, I was surprised that I owed money, rather than receive a refund. I guess I need to pay more attention to the way the software reports numbers.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Great product! Easy to use.
on June 5, 2023
Posted by: Peter1975
from Ft. Lauderdale, Florida
I have used H&R Block Deluxe tax software for many years. Just follow instructions, answer questions, import tax documents,... to maximize the return, file online and receive return directly deposit to your bank account
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
3
return disappeared!
on June 3, 2023
Posted by: jayb380
I got a bill from the IRS and I went back to the program to see if I could find the error and there was no record of my return! I had filed online, so it was there, but somehow it's gone
Value
3
Written by a customer while visiting HRBlock
Customer Rating
1
TurboTax is Better
on June 2, 2023
Posted by: Taxpayer is Better Also
Your software calculation of sales tax deduction was different than the amount I received using the IRS sales tax calculation software.
i needed to call up the Schedule A form in your program to enter the sales tax for the second state I lived in in 2022. I needed to find this capability on my own. You did not direct me to it.
You warned me that if I wanted to QCD the income amount from my IRA I would need to file my return as a paper return. Good luck getting refund from a paper return in a reasonable time. Lucklly for me I did not use QCD this year.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock