I have been using H&R Block product for years because of the easy of us and the import of prior info and other tax documents. That feature saves a lot of time keying and navigating pages and pages of data.
This is about the 25th year I have been using their software. This is the first year I have had to wait multiple weeks for updates to generate. Just tried to refile and again says it’s rejected due to a software issue. Will not be using software next year.
There is something wrong with the State Program, it refused to accept my Driver's license imported from my Federal return, Keep saying it should be nine digits, which it was. So I could not email it since it would not accept my Driver's license, I now have to mail it in
I filed both state and federal. When filing state they charged me to file twice. It was because the program had to update before they could process the return. I am hoping this will correct itself.
The state didn't download as it should have with the federal. After completing the state, it gave me "go to" instructions and ran me in circles. Why not just take me there directly, instead of having me complete three steps? The rest of the process was fine.