Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,286 Reviews)
Rating breakdown 149,286 reviews
5 Stars
97,776
4 Stars
28,057
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,674 out of
61,814)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Customer Rating
5
Easy
on February 18, 2024
Posted by: Tag0077
from FLORIDA
Besides plugging in a few numbers the import function is a great feature. Never had an issue with updates or accuracy.
Pros: Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Department, February 24, 2024
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
Written by a customer while visiting HRBlock
Customer Rating
3
Final Update should be no later than Jan 31
on February 18, 2024
Posted by: Clownfish
from Florida
While the product is easy to use, Federal Law dictates that all W-2, 1099 and other tax items are to be sent to the taxpayer by January 31. Likewise, the yearly software should be ready to go by February 1st. This weekly update update of the software is for the birds. Very frustrating.
Value
4
Written by a customer while visiting HRBlock
Customer Rating
3
Importing last years data could be improved.
on February 18, 2024
Posted by: MerleO
from NC
Our first efile was rejected by IRS because last years ADJusted Gross Income did not match. I realized I had two figures for last year and resubmitted efile return with correct AGI........but HRBlock software could just as easily archived last years AGI when it does the importing. ALSO.....the importing 1099B data from financial institutions is very clumsy and did not work until three attempts. When final screen says click Continue to Close screen, it did not close screen and Cancel was the only ridiculous option.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock
Customer Rating
4
great software but can always improve.
on February 18, 2024
Posted by: older guy
from Irving, Texas
I have been using H&R Block software for over 18 years. Been great. I do wish you would have your software stop anytime there is a major $ change on the owed or returned amount, like, major change of amount owed or returned - please verify last entries are correctly entered.(I entered an amount on an adjacent line and had to go over my return 3 times to find it. I also wish you would send reminders and best prices to purchase at first of each year to your repeat customers.
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
excellant product
on February 17, 2024
Posted by: Caterina
from Mesa, Az
I have been using your product for a least 10 years just a wonderful easy to use and has all the needed form for filing.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
3
Trouble with VAR-S and VAR-L filing
on February 17, 2024
Posted by: Jim in 53207
from Bay View, Wisconsin 53207
I am a long time user of this software and have always been satisfied. This year, however, I had several stock trade transactions, and the program would not allow me to E file due to the missing sale date (which I could not add - not even VAR-S or VAR-L). I also had trouble with filing VAR-L with a 0 proceeds price on a worthless stock or reporting 0 federal tax withholding. I finally had to resort to individually reporting each transaction in order to finish and file. There was also supposed to be a list of documents to send as attachment to the State filing - no list was available. I finally figured out the document needed in order to proceed was a copy of my Fed return as PDF. The program was supposed to tell me what documents to attach.
Pros: Maximizes refund
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Customer Rating
5
Easy to navigate.
on February 17, 2024
Posted by: Ken33
from Knoxville, TN
Have been using for four years,
works well. Only negative virtual assistant very limited in scope.
works well. Only negative virtual assistant very limited in scope.
Pros: Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
4
E-File was Rejected - twice
on February 17, 2024
Posted by: MacSteveR
from Albuquerque, NM
The problem was identified as with the software, no my data. First told to resubmit after a date that had passed, I did do a manual update as the software for Mac auto update fails and resubmitted my return. The second submission was also rejected. The report identifies another correction of the software is required and won't be available for a week.
Pros: Easy to prepare
Cons: Time consuming
Value
4
Written by a customer while visiting HRBlock