Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,286 Reviews)
Rating breakdown 149,286 reviews
5 Stars
97,776
4 Stars
28,057
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,674 out of
61,814)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Customer Rating
1
State Tax AGI
on February 19, 2024
Posted by: Youmetown
Prior year state tax AGI should be imported automatically from prior year process
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, February 25, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
4
Disappointed
on February 19, 2024
Posted by: Quimbo
from Richmond, Va
In appears to are no longer providing a field for an IPPIN number assigned by the IRS. This is a great enhancement to protect against identity theft which you provided for years.
Pros: Easy to import documents
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Social Media Department, February 25, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
3
Great for fed but state…..not so much
on February 19, 2024
Posted by: PamB329
from Baltimore
This is the 3rd or 4th year that I am unable to efile state. This year everything went fine until the accuracy check. On this check, it looks like a postal code is missing from a work sheet. BUT, the program won’t let me add it. So once again I have to mail my state return.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Department, February 25, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5
Easy to follow!
on February 19, 2024
Posted by: Bevjb
from Asheville, NC
I worked for Block for 10 years and still find it easy to file!
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, February 25, 2024
Thank you for taking the time to give us feedback! We truly appreciate your business.
Written by a customer while visiting HRBlock
Customer Rating
4
Satisfied but for one caveat
on February 19, 2024
Posted by: LittleTimmy
from SouthEast Michigan
Basically satisfied with the program itself....been using it for years.......EXCEPT for one thing: When printing the return the right side of every page is truncated...an inch or so of the right side is hidden. This hides many $$ entries in the far right column. Even changing the scale of the print does not help. I'm using a Mac desktop computer. All pages display in their entirety on the computer monitor however. The same problem existed for the 2022 tax year as well. This problem did not occur with tax year 2021 or previous years. Quite annoying.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, February 25, 2024
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
4
Software updates were very late in 2024
on February 18, 2024
Posted by: Pats opinion
Inherited IRA calculations delayed submission of taxes as software was not updated to address until 2/16/24.
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
2
Confusing download
on February 18, 2024
Posted by: hfar
Be careful. They steal your data and sell to Google, Facebook, etc.
Pros: Easy to import documents
Cons: Time consuming
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Customer Rating
1
Could not efile my state return
on February 18, 2024
Posted by: RCSUSA
from PA
I have used H&R block tax software for years, but this year I had a problem that had no explainable solution.
Pros: Fast
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock