Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,286 Reviews)
Rating breakdown 149,286 reviews
5 Stars
97,776
4 Stars
28,057
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,674 out of
61,814)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Customer Rating
5
Been Using for many years
on March 21, 2024
Posted by: Chazzofiss
from Washington State
Have used this S/W for many years. Some comments for improvements: 1) When there is an entry item that's very important & has conditions to be followed, rather than just adding a note below about that condition, design the note so the user doesn't overlook it as entrys are made.. 2) Somehow separate areas dealing with itemized vs non-itemized items
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
2
Software no longer friendly
on March 21, 2024
Posted by: Taxman1938
from Santa Clarita, California
I have purchased this software for about five years but it’s become less and less friendly. Will not purchase it next year.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Social Media Department, March 24, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
4
H & R Block Tax Software
on March 21, 2024
Posted by: Cal 1965
from Maryland
The tax filing process was effortlessly fantastic.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
5
So many years of great software
on March 21, 2024
Posted by: Sye E
from Port St Lucie
Have been using HR Block software as far back as I can remember. Easiest to use. It will ask you a few questions and “poof”, taxes completed and filed in time to go out for lunch.
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
3
Annoying Software
on March 21, 2024
Posted by: hytek
from Arizona
I downloaded my tax information from my brokerage and this program constantly wants me to review the information. Even after I do review the transactions it keeps telling me I need to review them again when there is nothing to change. It always makes it sound like there is an error when there isn't. Extremely annoying nagging about downloaded transactions needing attention.
Pros: Easy to import documents, Fast
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
5
Response from HRBlockBy Social Media Department, March 24, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5
Very Nice Software
on March 21, 2024
Posted by: Roy17
from Evanston, WY
I have been using this product for many years. I had some new needs this year and found that they were already built in. They worked smoothly and I am very happy.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
3
Will use them again despite severe problems
on March 21, 2024
Posted by: DiscouragedSJ
from McMinnville, OR
I’ve used them for years, but software problems this year prevented the state return portion from working. A very nice level 1 tech spent 3 hours working to fix this, but couldn’t. She filed a case for level 2 support. After two days not hearing back, I gave up, filed Fed, will file State by filling out paper forms.
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Department, March 21, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
4
Effective
on March 20, 2024
Posted by: none159
from kentucky
This is the tenth year using H&R Block Tax software. User interface seems less intuitive this year. Experience seemed choppy. I had to go back and find mortgage deduction page as well as some other deductions that had been part of the normal process in the past years. This could be due to tax changes and increase to standard deduction. When starting on the summary page for a tabbed section, the software makes the user go through the entire tab section instead of jumping back to the summary page.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, March 21, 2024
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock