Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,286 Reviews)
Rating breakdown 149,286 reviews
5 Stars
97,776
4 Stars
28,057
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,674 out of
61,814)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Customer Rating
5
EASY TO USE
on March 26, 2024
Posted by: MINICUP28
from UPSTATE NY
IT HANDLED MY e-BAY BUSINESS AND MY K1 PARTNERSHIP.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, April 1, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5
Super Software Product
on March 25, 2024
Posted by: FloridaJoe
from Winter Springs, FL
I have been using this software for many years and it never fails to easily get me through the daunting task. I leads us through in a logical fashion and , I believe, helps you get everything covered.
Pros: Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
3
Easy to use but did not include estimated state tx
on March 25, 2024
Posted by: Rick 1110
from Georgia
I bought this awhile ago and just did my taxes. It was pretty easy to use and I was satisfied until I got to the end and realized it did not include my estimated state taxes for next year.
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Department, March 26, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
3
To0 slow with the Electric Vehicle
on March 25, 2024
Posted by: EV driver
from Alabama
The program was finally updated on March 25th regarding the Electric Vehicle tax credit portion of the program. Was it a surprise that there was a federal EV credit? It took too much time, i.e. me waiting for whoever on the team to finish the EV stuff. Do better next year please. This is why I rated this 3 stars.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, March 26, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
1
Convoluted IP PIN process that is not set up for
on March 25, 2024
Posted by: Mlb93
from South Carolina
Cannot input adequate ip pin digits provided by irs. Convoluted interview process that does not include all necessary items.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Social Media Department, March 26, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
4
Great, Except for This One Problem
on March 25, 2024
Posted by: Justfax
from Columbus, OH
This one problem prevented me from working on my taxes on Saturday, March 23, 2024: When I clicked on any "Help" topic, I got a message window which claimed that I had no internet service or that my Firewall was blocking the connection. Apparently the problem was with the HRBlock server, because I verified that my internet service was working okay. A more useful error message would be to name the server as the problem.
Pros: Maximizes refund
Cons: Time consuming
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Easy to use
on March 25, 2024
Posted by: Canto
from California
I have been using this desktop software for several years and find it very user-friendly with lots of prompts to remind me to do things. I find it as accurate and saves me a lot of money since I do it myself.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Fast and easy to work with!
on March 25, 2024
Posted by: Papa Jack
from Kaukauna, WI
I have been using H&R software for many years and have been very satisfied!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock