Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,286 Reviews)
Rating breakdown 149,286 reviews
5 Stars
97,776
4 Stars
28,057
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,674 out of
61,814)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Customer Rating
5
Finished My Returns in Less Than 1 Hour
on March 27, 2024
Posted by: Moneybags 78
from Sacramento, CA
I have been using H&R Block for the last 4 years and have saved hundreds of dollars not hiring a "tax" expert. Of course I am quite nitpick when it comes to saving essential paperwork, receipts, docs, etc.
This year I had insufficient donations from last year to claim deductions. I breezed through all the questions and answers, downloaded my investment information DIV and DDR forms directly from my investment company, verified from whom the information came from, three time, closed out that last page, and presto, NO TAXES this year, state or federal. So, So, RELIEVED.
This year I had insufficient donations from last year to claim deductions. I breezed through all the questions and answers, downloaded my investment information DIV and DDR forms directly from my investment company, verified from whom the information came from, three time, closed out that last page, and presto, NO TAXES this year, state or federal. So, So, RELIEVED.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
3
Frustrating
on March 27, 2024
Posted by: Tim1958
from Atlanta
To complete my 2023 return, it asked for the amount of my 2022 "itemized deductions." Because I used H&R Block software in 2022, I'd think the 2023 software should know both that I used the standard deduction in 2022 and the amount of that deduction. So, I assumed the question should have been phrased as, "what was your 2022 itemized/standard deduction."
But, because words mean something when doing taxes, having to wonder whether or not the question was poorly worded was both disappointing and frustrating.
But, because words mean something when doing taxes, having to wonder whether or not the question was poorly worded was both disappointing and frustrating.
Pros: Easy to prepare
Cons: Time consuming, Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Department, March 27, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
4
Step by step filing instructions.
on March 26, 2024
Posted by: JHR 111
from Alabama
User friendly program. Guides you thru our confusing and sometimes complicated tax code.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
3
Call it what it is: Deluxe + State
on March 26, 2024
Posted by: The1BroD2
from Edgewood, KY
Your software is very thorough, however, I understand that our terrible tax code is what is behind this.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Social Media Department, March 27, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5
Taxes done!
on March 26, 2024
Posted by: Chuck lz
from Dallas, TX
Do my own taxes every year with this software! Awesome!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, April 1, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5
Very easy to use
on March 26, 2024
Posted by: 40 Year user
from Denver, CO
The software is very easy to use with everything following a great logical sequence to make sure you catch all the income and deductions.
Pros: Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, April 1, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5
Tax review for 2023 filing
on March 26, 2024
Posted by: Tom Reports
from Blaine, Minnesota
H&R Block tax software is easy to use and very much self-explanatory. I have used this tax software for many years and plan on continuing to use this tax software in the future.
Pros: Easy to prepare, Fast
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, April 1, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3
You need to work on program
on March 26, 2024
Posted by: harold46
from indiana
Very disappointed. Had used previous versions for years but this year is not good. Contacted support and they tried to help but their version was not like mine. I was given directions but could not complete because where support wanted me to click on didn't exist.. Not very happy. May have to back to Turbo Tax.
Pros: Easy to import documents
Cons: Time consuming
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Department, March 26, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock