Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,286 Reviews)
Rating breakdown 149,286 reviews
5 Stars
97,776
4 Stars
28,057
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,674 out of
61,814)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Customer Rating
2
Hard to find answers to questions.
on April 3, 2024
Posted by: Billwill
from Elon, NC
When grouping long/short term gains, no real answer to dates to use in this format??? Confusing
Also, need upfront fees shown if paying via credit card/paypal before going there, wasteful
Also, need upfront fees shown if paying via credit card/paypal before going there, wasteful
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Social Media Department, April 4, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
1
State return has errors every year
on April 3, 2024
Posted by: DL747
from Edna, KS
The day my state return was submitted the software said I had a refund of $2085. Today when I open the software to check status, the refund appears to be $456. When I open the state software it is as if I had never opened it and wants to start the whole interview process over. A similar thing happened last year.
Cons: Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, April 4, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
3
Convoluted final check by software
on April 2, 2024
Posted by: fta 2024
from Hawaii
Most of the software is easy to use. After completion of my input, the software goes though a final check to see if there are any missed items, e.g. failure to check a box. The first check identified two errors which I fixed. But it then identified two more items that needed fixing which I then fixed. None of the items required fixing a number; it all required checking a box or inputing an ID of a source. But when I went to finalize my return, it dramatically increased my tax owed. Upon review of what the software did, I found the faulty increase was on the gross income for my rental unit. This is an item that I input, not the software. Someone from H&R Block should correct this error.
Response from HRBlockBy Social Media Department, April 4, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5
Good Stuff
on April 2, 2024
Posted by: Anonymous
from Anaheim, Ca
I bought the Deluxe 2023 Software again this year.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Department, April 4, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5
Overall, great.software at a reasonable price
on April 2, 2024
Posted by: Harry HB
from Alexandria, VA
I've been using HR Block Deluxe Fed & State for many years and have never run into.any issues that were not self-inflicted due to errors I made in data entry. My electronically filed 2024:Federal return was accepted by the IRS within minutes.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, April 4, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3
Some bug observers during efile
on April 2, 2024
Posted by: Dean2024
from NJ
It is asking to mail non-cash donation form to IRS even though standard deduction was used. Why I need to mali non-cash charity form to IRS when there was no itemization. Disappointed with this software
Pros: Easy to import documents
Cons: Hard to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Social Media Department, April 3, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5
What a smart piece of software
on April 2, 2024
Posted by: LPS2024
from Garland Texas
I've been using this program to do my taxes for a number of years. My taxes have gotten easier to do but I've noticed the program is so much easier to use. Good job gang!
Pros: Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, April 4, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
2
Printing Problem
on April 1, 2024
Posted by: HuachucaHogs
from Arizona
This Year & last year product has printing problem. When you try to print return before filing, it only prints half of each page
Pros: Easy to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, April 3, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock