Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,286 Reviews)
Rating breakdown 149,286 reviews
5 Stars
97,776
4 Stars
28,057
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,674 out of
61,814)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Customer Rating
1
bad software
on April 8, 2024
Posted by: Horrible Rambling Blather
from VA
Great people, software would'nt let me input 2022 tax to Virginia paid in 2023. Multiple calls, no understanding
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, April 10, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
4
Same Issue
on April 8, 2024
Posted by: U2cy22
from Virginia
Like last year, when having to pay taxes, I had to hunt to find the filing form and address to send it to. Along with printing the form/address out, it should show up, individually, on your computer screen.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Department, April 10, 2024
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
3
Easily causes you to miss deductions
on April 8, 2024
Posted by: Minok
from Pacific Northwest
I was surprised how it managed to miss some standard deductions and sections of my tax return I’d done several year in a row now. Thankfully I caught the issues in the end and filled them in to avoid overpaying taxes: items missed by the software on first go through - house property taxes paid, car property taxes paid , capital losses incurred from stock sales.
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Social Media Department, April 11, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5
Examples everywhere
on April 7, 2024
Posted by: miss pro
from Missouri
By introducing examples the instructions are made easy
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, April 8, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
2
Great but getting rejected every time
on April 6, 2024
Posted by: mdizzle
from Tennesee
Software is good and says my return looks good until I go to submit e-file and it keeps getting rejected. It tells me it's either a bad AGI which it's not, or a pin. However there is no way to find the previous years PIN, and, there's a spot that asks for a NEW 2023 5 digit pin to sign the return. Very frustrating and no solution even when I call. Tough call...i'd recommend but not very helpful in the end.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Department, April 7, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5
H&R Deluxe Edition
on April 6, 2024
Posted by: LeahM
from Colorado Springs
This is an excellent product and allows for ease in doing your taxes and e-filing…love it and so much cheaper than paying someone. Highly recommended!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, April 7, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5
Overall .. I like H&R Block Tax Software
on April 6, 2024
Posted by: DMRHO
from Azle, TX
I've been using HRB Tax software for several years. I like how it integrates the previous years information, and leads me through each topic. However, this year I had a challenge, it is where I added rental property .. I seemed to get into a loop that brought me back to the beginning a few times, and then, I was out and it accepted my information. The rest of the process went well through the completion and filing process.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, April 7, 2024
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
5
Doing my taxes is easy.
on April 5, 2024
Posted by: Bruce327
from Arizona
My taxes are somewhat difficult with my investments, but H&RB makes it easy. Only 3 stars for expertise because a form was ommited on my state return, had to fill it out by hand and mail my state tax forms.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, April 7, 2024
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock