Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,286 Reviews)
Rating breakdown 149,286 reviews
5 Stars
97,776
4 Stars
28,057
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,674 out of
61,814)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: KWWW
from KCMO
Verified Purchase:Yes
This year’s version is not quite as user friendly, but still a good product.
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Taxuser111
from Seattle
Verified Purchase:Yes
The sw still has bugs in i. Ou phone in and online support was unable to help. I will not purchase this product again.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, April 14, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Nonicknamewanted
from Massachusetts
Verified Purchase:Yes
Made completing the process straight forward and easy to follow instructions. Will continue to purchase this product if available n the future.
Pros: Easy to prepare
Cons: Time consuming, Doesn't maximize refund, Hard to import documents
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock
Posted by: GGS1957
Verified Purchase:Yes
Please correct your handling of prepaid interest for 2024. To simply create my issue, simply put a negative number in for interest income. Then try to efile and you will get a hard error.
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Social Media Department, April 17, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: JakeSF
from Phoenix
Verified Purchase:Yes
My tax preparer did an outstanding job in maximizing my refund and taking advantage of all my allowable deductions.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Stugotts
from Michigan
Verified Purchase:Yes
Easy to use. Free state returns should be included.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: RickIsTaxed
from Rome, NY
Verified Purchase:Yes
Just wanted to download the product without answering all the online questions. You made it very difficult to do. And your AI bot was not helpful at all. Told me I couldn't do that, had to answer the online questions. I just wanted the product as I have used it for 20+ years.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
4
Good features, some deductions not easy to find.
on April 14, 2024
Posted by: Mrobb
from Maine
Verified Purchase:Yes
Works great, reasonable price and good connection. There were some updates that i had to wait for.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock