Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,286 Reviews)
Rating breakdown 149,286 reviews
5 Stars
97,776
4 Stars
28,057
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,674 out of
61,814)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: Joe Consumer
from Michigan
Verified Purchase:Yes
I have used this product for many years. I love the seamless integration with state returns.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
3
This years software has me worried
on April 14, 2024
Posted by: Ryah
from Durham, NC
I have been trying to efile my return. Each time I attempt I get the message "Bad Gateway" . I assume my return did not go through. Especially when the software will not allow me to proceed to file my state return. I did however check my email where I see a letter stating I my return was successfully submitted. I dislike the uncertainty I am seeing here. Added to the fact I can not speak to anyone about the problem until Monday morning 15-Apr-2024
Pros: Fast
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Social Media Department, April 18, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: tif77
from Lebanon IL
Verified Purchase:Yes
Been using this software for a number of years with no issues
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Tacsman
from Mi
Verified Purchase:Yes
I called last week because of an error in the program. I am waiting on a reply.
Pros: Easy to import documents
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Posted by: Bounder
from Jefferson City MO
Verified Purchase:Yes
I have been buying this program for the past 11yrs now
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: mrzipfu
from Raleigh, NC
Verified Purchase:Yes
I have been using your software for many years and find it very user friendly
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: pete24
from Alexandria, VA
Verified Purchase:Yes
I've been using H&R Block for 20+ years, never had a single issue. Makes this unpleasant task a pretty much a breeze.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: BG Grandma
from Erie, PA
Verified Purchase:Yes
It mostly walks you through things, however, there are some things that it does not address. They guarantee maximum refund, but recommended I take the federal standard deduction (which was more than my itemized by a small amount). However, my state said I had to take the standard deduction with them because I did with the feds, and it made a big difference. I got more money by itemizing and I had to dig a lot to figure that out.
Also WHO TAKES THEIR SERVERS DOWN FOR MAINTENANCE ON APRIL 14TH WHEN YOU ARE TRYING TO E-FILE YOUR TAXES???
Also WHO TAKES THEIR SERVERS DOWN FOR MAINTENANCE ON APRIL 14TH WHEN YOU ARE TRYING TO E-FILE YOUR TAXES???
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Department, April 18, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock