Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,286 Reviews)
Rating breakdown 149,286 reviews
5 Stars
97,776
4 Stars
28,057
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,674 out of
61,814)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: GramTo9
from Illinois
Verified Purchase:Yes
I've been using the Deluxe software for years. Easy to use, covers all my tax situations.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
2
something went wrong
on April 15, 2024
Posted by: sirron
from Swanzey, NH
Unable to efile but got email from HR Block that it was excepted by IRS
No, I would not recommend this to a friend.
Response from HRBlockBy Social Media Department, April 18, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Frenchy1313
from Pinehurst, NC
Verified Purchase:Yes
I have used this software for several years, both before and after my retirement with TOTAL satisfaction.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Taxpro23
from Wake Forest NC
Verified Purchase:Yes
Have used this software for quite a few years now and am really satisfied with it.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: BC01
from Elkhorn City, KY
Verified Purchase:Yes
I've used the H&R program for many years now and am pleased wit the outcomes and ease of use.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
Value
5
Written by a customer while visiting HRBlock
Posted by: HollyAnne
from Arkansas
Verified Purchase:Yes
I’ve used this software for several years, and it feels easier each time.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Frank43
Verified Purchase:Yes
Used the product for years with no complaints. This year for the first time used e-file, owing some money, and was greatly disappointed. The process requires you to submit your return electronically and await IRS acceptance. Then you pay what you owe. When I saw there is 2.59% charge added to the amount you owe, I was very surprised. I'm not sure if that was identified prior to submission but it rendered the e-file process, because of the surcharge, a poor decision.
Response from HRBlockBy Social Media Department, April 18, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
1
Federal e-file not working
on April 15, 2024
Posted by: CoachPC
from WV
Terrible experience…..bad gateway error when trying to e-file federal return. Tried many times and still receive this error. Now I get an email saying the return has been accepted however the software says it’s still not filed so I can’t check the status!
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, April 18, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock