Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,286 Reviews)
Rating breakdown 149,286 reviews
5 Stars
97,776
4 Stars
28,057
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,674 out of
61,814)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: FrankSm
from Hickory, NC
Verified Purchase:Yes
I bought this to do my taxes and had to purchase the State piece. The premise was to efile BOTH. It appears online that they communicate with N.C. Ah, but not so fast, not all versions of the software even though you buy state work properly. So I am glad I did not wait until today (Apr 15) or I would have been sincerely out of luck with filing a paper return. The 1 star is for the complete lack of a decent help screen in the program or online in assisting. 6 hours of my time is worth switching to TurboTax in the future. I truly deserve next year’s version free.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, April 18, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: N130vm
from Morton ,Il
Verified Purchase:Yes
I use it each year. I like the clear presentation of the interview questions. It makes it easy to use. I will continue to use this method.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Brandy1980
from Fayetteville, NC
Verified Purchase:Yes
Once one starts a return, the program walks one through the process step by step. Mine is not a complicated return, but it's easy to complete with the program.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Preacher Bob
from Ohio
Verified Purchase:Yes
I have used this software for years. You have change the ability to override the input from Box 14 on the W-2 and insist that it is excess earned income. But it is all Housing Allowance for this minister's application based on FRV. So it was a challenge to input the correct information.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: UncJG
from Rochester, NY
Verified Purchase:Yes
Have used this product for years and impressed with the ease to use.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: billr56
from MA
Verified Purchase:Yes
Have been using for about 4 years and find it easy to follow and am confident when submitting returns.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Griz76
from Traverse City, MI
Verified Purchase:Yes
Have used for several years and have found both Federal and State to be thorough.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: BubbaCuse
from NH
Verified Purchase:Yes
Year after year, an easy & pleasurable experience.
Pros: Easy to prepare
Value
5
Written by a customer while visiting HRBlock