Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,286 Reviews)
Rating breakdown 149,286 reviews
5 Stars
97,776
4 Stars
28,057
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,674 out of
61,814)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Customer Rating
4
Great information
on April 15, 2024
Posted by: jmarvel
from Texas
The H & R block tax software was easy to use and very informative throughout the whole process.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock
Posted by: Gandolff2000
from Mooresville, NC
Verified Purchase:Yes
I have used H&R Block for more than a decade and find it easy to use and never had an issue with any returns.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Tax 2023
from TX
Verified Purchase:Yes
Good program. Easy to use. Really comprehensive.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
4
Excellent but needs some minor printing tweaks
on April 15, 2024
Posted by: Barnes2025
from MN
Verified Purchase:Yes
I've been using H&R Block tax software for at least a decade. It's fast, relatively inexpensive, and easy. I've never been completely satisfied with its print options. This year when I printed (part of my US return for my state taxes) it printed the instructions on the back side of my 1040 return
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: George5119
from Pittsburgh
Verified Purchase:Yes
Found to be relatively easy to understand, would recommend.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Chaz71
from Silicon Valley, CA
Verified Purchase:Yes
I have been using H & R Block tax software for years. The Deluxe with State has all the features I need to complete my tax forms at about half the price of its main competitor!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Tim from Lincoln
from Lincoln, NE
Verified Purchase:Yes
I wish I had the ability to quickly switch from married filing joint to married filing separate without losing any data to best evaluate which filing option is best. Also, they never sent me a coupon this year like previous years.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
2
Response from HRBlockBy Social Media Department, April 18, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
1
Not reliable for e-filing
on April 15, 2024
Posted by: Mountain High 5280
from Denver CO
e-filing my 2023 return with this software was a nightmare. Tried it over the last couple of days but it kept hanging and giving an error message stating "Bad Gateway". On the third day (April 15) it kept doing the same thing multiple times. I also received two emails with one stating my return was received and the second one stating my return was accepted. When I checked the e-file status on the software, it stated "your return is not filed".
Used this software for the last few years but this will be the last. Absolutely no support available.
Cons: Time consuming
Value
1
Response from HRBlockBy Social Media Department, April 18, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock