Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,286 Reviews)
Rating breakdown 149,286 reviews
5 Stars
97,776
4 Stars
28,057
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,674 out of
61,814)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: Ron003
from California
Verified Purchase:Yes
Does what I need. Menu method is straightforward. Easy to shift around between topics, and also allows me to go straight to forms when needed.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Busygal
from CA
Verified Purchase:Yes
We’ve been using the product for probably 20 years. Prior to that when it was Kiplinger‘s accurate; easy to use; current updates; and easy to file electronically. Especially like the confirmations from the state and federal, that our returns have been received and accepted. Also, like that, the information gets imported easily from the year prior save slots of time in doing each year’s returns.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
1
Will_You_OR_Wont_You
on April 15, 2024
Posted by: FrustratedHRB User
from Ft. Worth, TX
I attempted to send my return several times, with and without my firewall protection. Same thing - will not transmit... Then after printing it so I can manually walk it down to the post office, I get an email saying that it was successfully sent???????
EVEN IF TT IS 2X THE COST OF HR-BLOCKHEAD, I'M NEVER COMING BACK TO YOU AGAIN!
Pros: Fast
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, April 18, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: K1sAreBad
from Tampa Bay
Verified Purchase:Yes
1. Failed miserably dealing with K-1 schedules...it shouldn't be that complicated!
2. This year I had to search long and hard to find the 1040ES form an Vouchers for 2024 estimated tax.
I've used this program for years and this is the first time I've been disappointed.
2. This year I had to search long and hard to find the 1040ES form an Vouchers for 2024 estimated tax.
I've used this program for years and this is the first time I've been disappointed.
Pros: Maximizes refund
Cons: Hard to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Social Media Department, April 18, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Don05
from New Jersey
Verified Purchase:Yes
I've been using this product for at least 5 yrs. Very happy
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
1
efiling Fed tax
on April 15, 2024
Posted by: Ajit K
on efiling federal return the software does not complete the process. Got the email that federal efile was successful but the software still shows as not filed.
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, April 18, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: sureshoot
from Ft. Worth, TX.
Verified Purchase:Yes
I have been using this program for about 10 years and it is great. I used others but came back to H&R Block as it was straight forward and easier to use.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Bubba5397
from Surfside Beach, SC
Verified Purchase:Yes
I have used the H&R Block tax software to prepare my taxes for nearly 20-years, always a great experience.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock