Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,286 Reviews)
Rating breakdown 149,286 reviews
5 Stars
97,776
4 Stars
28,057
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,674 out of
61,814)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: SueRN
from Louisiana
Verified Purchase:Yes
I have been using this software for taxes for years! I love that it brings forward from last years info. Easy to use. The only drawback was when I changed laptops and couldn't seem to get the previous year's data to upload to the new laptop correctly.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
easy to run. i did my taxes and was very easy.
on April 15, 2024
Posted by: PHMalkan
from St. Louis
the software has clear instructions and is very easy to run.
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
1
Overall horrible experience
on April 15, 2024
Posted by: youDontNeedIt
from Idaho
Biggest (and most critical) issue came at e-filing. Constant server errors when trying to e-file. Never said it worked. Did get an email later that IRS accepted Federal return, but SW still thinks I haven't ever submitted. This is making it impossible to e-file my State return (since federal has to be submitted first). It has (maybe??) but SW doesn't know. So now I'm stuck.
Otherwise the interface and interviews were just very bad. Such poor guidance, and I've been doing my own taxes for 25 years, using TurboTax, etc. I'll never use this again
Otherwise the interface and interviews were just very bad. Such poor guidance, and I've been doing my own taxes for 25 years, using TurboTax, etc. I'll never use this again
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Posted by: Kingpin007
from Oregon
Verified Purchase:Yes
This is my third year using this software after switching from the other main brand. I have no plans for going back.
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Mad as hell at you
from Winston Salem, NC
Verified Purchase:Yes
This program is very difficult to navigate. I have done taxes professionally for the past 3 years and never had this much difficulty. You can't drill down and go to the input screen to change wrong information. I filed and the return was rejected 5 times cause the Healthcare recipient name a percentage wouldn't stay in the program. Not happy.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Posted by: Old Barney
from Madison, WI
Verified Purchase:Yes
Improved. easier to use in several areas, including submission of state forms and importing data from Vanguard.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
1
Connectivity problems right at Filing deadline
on April 15, 2024
Posted by: TomRinCT
from New Haven, CT
I have used the product for many years with no problems. But trying to file on 4/14/24 I was unable to "Connect to the server". Have tried several times over the coarse of the past 14 hours, still connection problems. H&R Block has made no public statements even though several users are experiencing the same problem. This is armature hour.
No, I would not recommend this to a friend.
Written by a customer while visiting HRBlock
Posted by: Ldlr
from Oklahoma
Verified Purchase:Yes
This was one of the earliest program to follow. Clear questions and opinions were made easy to understand.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock